In-App Feedback and Bug Reporting for Mobile Apps

As soon as we integrated the SDK and saw our first bug report we knew that we’d made the right choice. It was just so easy and seamless! Now we have instant feedback from our users, which is greatly accelerating product development.

Instabug makes it easier for our beta testers to quickly send feedback directly from within the app, helping us identify and fix critical issues in an easy-to-use testing environment. We also love that their customer service team is quick to respond to our requests.

Instabug allows us to get feedback from our beta testers and improve the quality of our application in a simple and easy way.

The easy shake-for-feedback has meant that all our dogfooders feel comfortable filing bugs. And best of all with screenshots, annotations, and descriptions the bug reports that we're getting are consistently high quality and actionable.

What I like most about Instabug is that it turns everyone at Scribd into a QA expert. Anyone can quickly submit functional or UI bugs, while device/user data is automatically captured. Instabug is a must have for any company which prides itself in quality apps!

We noticed that our app had a bug and 80% of complaints went to Instabug instead of an appstore review! Instabug solved that problem with a single line of code.

Instabug is incredibly useful for Kamcord to communicate bugs and issues directly to the engineering teams. Because Instabug is so easy to use, we report issues that we wouldn't otherwise go through the hassle of reporting. This results in a higher quality product.

Instabug’s messaging ability has enabled us to quickly close the loop with testers and keep them engaged as vital members of our testing team. It makes it easy for anyone to start sending feedback and reporting bugs. I can’t see us continuing to develop our app without it.

Instabug worked flawlessly after integrating it, and even better after linking it with Jira. This turned out to be great for us as we can now rely on our own team as we grow instead of relying on a 3rd party testing team.

Instabug is a great tool for users to post feedback and for us developers to gather essential bug information. I also use webhook to integrate Instabug with the other tools we are using like Phabricator and Slack.

For us Instabug is essential, we use it to manage support tickets by having all our team members there to collaborate on fixing bugs.

We recommend using a tool like Instabug from the get-go to save time wasted on trying to decipher customers’ issues and their feedback.

Of all the options on the market, Instabug seems to best combine everything we expected from a bug reporting tool. If we had to choose one thing we couldn’t live without though, it would be Instabug logs. Sometimes we just send ourselves bug reports even during development because it’s just easier that way.

The Instabug integration provides excellent insights to the QA team and the ability to handle and control the bug reports and feedback to understand how our app is doing.

It makes it easier for us to handle the fact that we can’t have someone full time running a beta program. Instabug automates some of the feedback collecting for us.

We compared Instabug with competitors and we found that Instabug has the advantage because of the level of documentation, the quality of the SDK, and the level of service in terms of support. All of our developers will tell you exactly the same answer.

We weren’t looking for a solution, but as soon as we saw Instabug, we were like, ‘Oh yeah! That’ll make our lives so much easier.’ So it was a problem we didn’t realize we had.

Instabug’s SDK offers a really simple flow for our users. Two steps and they can report and send us feedback and they feel like they’re communicating with us.