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Opt-in User Screen Recording and Annotation Feedback
Network Logs Attached with Bug Reports
Third Party Integrations
User Steps with Each Bug Report
In-App Reply Back to Your Users and Beta Testers
View Hierarchy Inspection for UI Errors
Backlog Prioritization According to Bug Severity
Feedback Collection with User Surveys
Features Requests Collection from Users
Your beta testers and users will be able to send annotated screenshots, screen recordings, and explain their feedback or the bug they experienced from within the app by just shaking their phones. You will be able to know your most active tester and see who is sending the most feedback and who isn’t testing the new beta builds. Instabug will enable you to view the full timeline of each tester and what they reported since they’ve started testing your app.
No more emails or pop-outs. Survey your users right inside your app with text field, multiple choice, or star rating answers. Customize your surveys to match your app’s brand identity.
“Customers love our product, and they show their love with a 4.8/5.0 rating for SyncUP KIDS in the app store. We really appreciate Instabug which provides a mechanism to build a communication channel with our customers and is an active ear for our customers' feedback.”
“Instabug has allowed us to really connect to our store colleagues. We have given them an easy and simple method to provide feedback to our support teams. It helped us diagnose, triage, and solve problems affecting our stores easier and faster. Our colleagues love it!"
"I would highly recommend Instabug to anyone on the product development journey. Listening to feedback from users, and making sure you're building an app that works and that is high quality, is critical and crucial to finding product-market fit."
"With the Instabug + Slack integration, the Houseparty team is always updated about incoming issues reported through Instabug. And with the Instabug + Front integration, Houseparty’s Trust and Safety Team can receive, sort, and address all Instabug reports."
"I've had plenty of apps break on me and I try to take a screenshot so that I can send it to support and I always get a little disappointed when I don’t see Instabug. Instabug has made it easier for Envoy’s customers to report problems.”
"Instabug not only gave us the ability to obtain accurate data about the health of the apps in the wild, it gave us the ability to address issues quickly and proactively."
“Instabug has helped us better understand our users' feedback and opened a communication channel with our users to accommodate features and functionally they're looking for more effectively.”
"If you look at our crash rate over the last two to four years, the trend was down, we were making headway, but not as fast as we wanted to, and Instabug provided us the ability to make a major impact in a rather short time.”