Basic Performance Monitoring and User Experience platform for indie developers.
Includes 15K sessions/mo
Up to 2 company members
Enhanced Performance Monitoring and User Experience tracking for scaling applications.
billed annually $1200
Select sessions limit:
Starts at 25K sessions/mo
Up to 6 company members
Customized plans with full platform access for elevating enterprise scale applications.
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On-premise and dedicated hosting
SDK and UI customizations
A session represents a single period of user interaction with your app. Consecutive sessions within 30 mins are counted as one session
from 25K to 250K sessions
The number of user accounts that have access to the Instabug dashboard
Monitor an unlimited amount of apps on one dashboard with Instabug
Automatically capture diagnostic data when the app crashes or an operation fails unexpectedly
Out of Memory (OOM) is anytime your app has overuse of memory, causing the app the close abruptly.
Fatal hangs and ANRs
Fatal hangs and Application Not Responding errors occur when your UI is unresponsive for a set amount of time
Automatically capture diagnostic data when your app handles an anticipated error
Monitor how long your users wait between when the launch the app and when it becomes ready for them to use.
Measure the time every screen takes to load
UI hangs occur when your app is unresponsive for more than 250 ms
Monitor the performance of specific logic in your app and define the start and end of a trace and Instabug reports on its latency.
Monitor network latency on the client-side to understand your app's actual user experience. Set up your own thresholds for all critical network calls
Performance and stability alerts
Get notified whenever the overall app performance or stability declines below a specific threshold
Get notified when an issue reports a certain number of occurrences within a defined time frame to catch emerging issues in your app
Get notified whenever a previously fixed issue occurs on a new app version"
Integrate with a wide range of issue management, helpdesk, communication, and alerting tools. Visit our integrations page for a full list of integrations
Prioritize and assign issues, monitor their status, and collaborate with your team with real-time comments and tags
Request the addition of a new integration with any tool you're using, or the customization of an existing integration"
Apdex (App overall quality)
Aggregate the overall app performance and stability into a single metric
Check the health of a new release, how stable is it, new issues, regressions or resolved issues
Stability (crash free sessions)
View your app's crash-free session rate over time and monitor the progress of your app's stability
Console logs, network logs, Instabug logs, custom user attributes, and custom user events
Repro & user steps
Repro Steps help reproduce a bug by displaying the user's' actions in each view of the app. With each view, you will find a list of actions that highlights exactly what the user did in that view.
View a detailed profile on the state of the device and environment for the 60 seconds leading up to the issue report
Filter and identify patterns to help you quickly narrow down where an issue is occurring and optimize accordingly
Drill down into individual occurrence to get a snapshot of all relevant debugging information about single occurrences
Measures how much time each method inside a trace is taking to know where you should start optimizing.
Identify the last routine that happened before the app crashed
Users can report a bug in the app and add a description, video, annotate attached screenshots, and help effectively pinpoint the issue their experiencing
Provide users with an an easy communication channel from within your app and drive more meaningful conversations
Create saved replies that your team can reuse or set rules to automatically reply to users
With report categories, we give you the flexibility to further trickle down the feedback options that you show your end user, it will be shown to your users as sub options and will show on your dashboard as tags on the feedback report.
Send NPS and custom surveys to ask for app store star ratings or collect customer feedback.
SSO identity provider to manage your team's access and authentication securely
GDPR compliant with EU regulations
User data security
Protect the privacy of your users by hiding sensitive views with an overlay and excluding personal information from your reports
TLS cryptographic Protocols
Data protection through encryption in transit and at rest
Get help setting up your account, integrating the SDK, and creating recommended workflows to get the most out of Instabug's feature
Receive customized monthly reports that help you track your app's performance and its progress
A dedicated team member will conduct regular health checks, advise you on best practices, and help you achieve your goals.
Fast and dedicated support from the Instabug team
We'll work with you to build a custom contract for your legal requirements.
We'll customize the SDK design and functionality to fit with your users, style guide, and team.
Remove all Instabug references and branding from the UI or replace them with your branding
One server that securely hosts the apps of many different users
Host Instabug on your own infrastructure for full control.
Get the security of a single-tenant environment in a private cloud managed by our team.
When a user selects "Report a bug" from the prompt options, the sent report will appear with type Bug on your dashboard.
Each crash has occurrences, a unique instance of that crash with associated details for every instance
Any handled or unhandled exception detected or any event that you mark for monitoring on Instabug. This includes app launches, screen loading, UI hangs, execution traces, and network calls.