Drive More Five Star Reviews
Ship a Better Quality App
Turn Angry Users to Loyal Fans
Your testers and users can simply shake their device to send you any bug they spot in your app. You can also customize the invocation method to a variety of other gestures, like taking a screenshot, tapping on a floating button, two-finger swipe, right edge pan, or even from an action in your app's UI.
Measure user loyalty and satisfaction using the Net Promoter Score and take action. Ask promoters to rate you in the app stores, turn passives into promoters, and handle negative comments from detractors privately.
Build your own surveys according to your needs. Mix and match different question and answer types. Get summary stats for all responses.
Send users who just updated to a new version of your app an alert to communicate changes like new features or critical bug fixes.
“Customers love our product, and they show their love with a 4.8/5.0 rating for SyncUP KIDS in the app store. We really appreciate Instabug which provides a mechanism to build a communication channel with our customers and is an active ear for our customers' feedback.”
“Instabug has allowed us to really connect to our store colleagues. We have given them an easy and simple method to provide feedback to our support teams. It helped us diagnose, triage, and solve problems affecting our stores easier and faster. Our colleagues love it!"
"I would highly recommend Instabug to anyone on the product development journey. Listening to feedback from users, and making sure you're building an app that works and that is high quality, is critical and crucial to finding product-market fit."
"With the Instabug + Slack integration, the Houseparty team is always updated about incoming issues reported through Instabug. And with the Instabug + Front integration, Houseparty’s Trust and Safety Team can receive, sort, and address all Instabug reports."
"I've had plenty of apps break on me and I try to take a screenshot so that I can send it to support and I always get a little disappointed when I don’t see Instabug. Instabug has made it easier for Envoy’s customers to report problems.”
"Instabug not only gave us the ability to obtain accurate data about the health of the apps in the wild, it gave us the ability to address issues quickly and proactively."
“Instabug has helped us better understand our users' feedback and opened a communication channel with our users to accommodate features and functionally they're looking for more effectively.”
"If you look at our crash rate over the last two to four years, the trend was down, we were making headway, but not as fast as we wanted to, and Instabug provided us the ability to make a major impact in a rather short time.”