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How to Use Instabug Feature Requests

One of the best ways to make sure your app is growing in sync with your users’ needs is to regularly get in-app feedback. Instabug Feature Requests give your users an organized and community-driven platform to share their ideas. They can vote and submit requests from right inside your app — and you can prioritize your backlog and share status updates quickly and easily. Feature Requests are one of the most straightforward ways for product owners to identify their users' needs.

In this post, let's go over the highlights of feature requests and what you'll need to know to use this tool.

Instabug Feature Requests

feature-requests
Mobile view for Feature Request and details

Here’s what your users can do with your Feature Requests board.

  • Submit their ideas for new features.
  • Vote on others’ ideas and see which have the most support.
  • Comment on ideas and share thoughts.
  • Watch for new status updates and comments from your team

How do I activate Feature Requests?

Feature Requests are available starting from the Silver Plan. To activate the board for your users, you’ll paste this line of code into your application.

Use the following method to display feature requests: iOS, Android, React Native, Cordova, Flutter, Xamarin.

Important: In order for your users to access your Feature Request board, you’ll need to link the above API with a trigger inside your application, such as a menu item or button.

Once activated, your users can submit new ideas, vote, add comments, and check for status updates.

How do I manage my Feature Requests?

feature-requests
Dashboard view of all your Feature Requests

You can view and manage Feature Requests from your dashboard. You’ll find Feature Requests by pressing the lightbulb icon on your left-hand menu. Your Feature Request homepage gives you a pie chart with a breakdown of requests by status, with individual requests on the right. You can filter by votes, last activity, date posted, or status.

Moderating Feature Requests

Select a feature request from the list on your homepage. On the individual request page, you’ll see a menu on the right with options to delete or change the status. You can mark requests as Planned, Started, Completed, or Maybe Later.

You can edit the title or text of any request by hovering over the text and clicking. This will help you keep ideas organized in case they need to be refined or combined.

Adding and moderating comments

You can add admin comments to a request’s message board. Simply enter your comment from your dashboard, and it will be tagged as TEAM, so your users know it’s an official response. You can delete any comment by clicking the trash can on the right-hand side of the comment.

feature-requests
Mobile and Dashboard view of the same Feature Request.

Send update announcements

When your team has completed a long-awaited feature, there’s an easy way to share it with your users! You can send Version Update and What’s New Announcements to all or selected groups of users. You can prompt users to update to the latest version or check out a new feature they’ve been waiting for.

The user experience

Here's how your users will interact with your Feature Request board. Don't forget to link the Feature Request API with a trigger inside your application, like a button, so your users can access it.

Submit a new Feature Request

To submit a new feature request, your user must fill out four fields: title, description, name, and email. By default, email address is a required field. To make email address optional, use the following API: iOS, Android, React Native, Cordova, Flutter, Xamarin.

This is what the in-app feature request submission form looks like.

Comment on a Feature Request

To add a comment to someone else's feature request, a user must enter their comment, name, and email address. Like feature request submissions, you can choose to make the email field optional. To do so, use the following API: iOS, Android, React Native, Cordova, Flutter, Xamarin.

This is what the in-app feature request comment submission form looks like.

What comes next

Feature Requests are one of the simplest ways to catch up on your user priorities at a glance. But there's more you can do with them. If you're not sure where you should head next on your roadmap, you can do a little analysis with an effort-impact matrix, or do some more research by launching a survey.

Instabug empowers mobile teams to accelerate their workflows and release with confidence through Real-Time Contextual Insights across the entire app lifecycle.



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